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News

locking goals for november

Published: 2022-11-08

If you are participating in the November challenge, and if you had opted for December medal postage originally, please note that, with the conversion to the step-up system, your original goal will still be tracked in November, just a bit differently:




Moving monthly challenges to the step up system

Published: 2022-11-08

If you are an existing / former challenge participants, this post is definitely for you


With our recent update, our monthly challenges will work as step up challenges rather than as fixed-goal ones.


We hope it will help us solve quite a bit of confusion which used to come from having to change distances at the last moment, not having a medal for the right distance, having to reschedule medal delivery for the next month, etc.


After all, it's going to be much more straightforward now:


  • Join the challenge
  • Keep performing challenge activities and submitting evidence through the month
  • The system would be automatically updating your achieved goal (that's the distance we'd put on your medal eventually), your "in progress" goal, and your "step up" goal just so you could see what's coming


The main disadvantage there is that you won't be able to order a medal till you've reached your target, but, with the step up goals, you'd have to wait and see what you can do. Once the challenge is over and you know your achieved target, you will be able to order a medal / other awards, and we'll dispatch that medal to you soon after (a wiki page is coming up soon to clarify the timelines)


For those of you who have already joined our November challenges:


  • Rest assured, you can request a refund if you are not happy with the updates, just let us know soon
  • If you had opted for "delayed postage", your challenge has now been converted into a step up, and a site credit was added to your account. At the end of the month (after submitting all your evidence and seeing your achieved goal), you'll need to re-order the medal. Site credits will be automatically deducted from the prices at the checkout, so, apparently, there should be no extra fee
  • If you had decided to lock into your target, you should see a special note (see example below) on the challenge page. Your medal is going to be dispatched around the 10th of December



PS. And what happens to the remaining October, and, perhaps, a few September medals? There are no changes there - they are going to be shipped in December (most likely not in the first days of December, but around the 5-10 of the month)



Monthly challenges are now step up challenges

Published: 2022-11-08

Our monthly challenges are, now, step up challenges


They are still monthly, too. But there is a difference (and we will also describe, shortly, what it means for those who have already signed up).


With the step up challenges, there is going to be no fixed goal for the month. Instead, you will see up to three goals on the challenge page once you have joined:


  • Achieved goal
  • Current goal (progress)
  • Step Up goal


Each challenge would normally have up to 15-20 goals, starting with just a few kilometers/miles, and all the way up to 1000-2000 km/miles, so there is plenty of targets there. Here is an example:


You will be able to order medals/awards once you have achieved at least one of the challenge goals. You can order awards any time while the challenge is active OR up to a couple of months after it's been completed. There is "Awards" button at the top of the challenge page which gives you access to the available awards:



You can also order awards using the dropdown at the top right corner of the site:





With this change, here is what you need to keep in mind:


  • There will be a non-refundable entry fee for each challenge (at the moment, it's 3 GBP / 4 EUR / 4 USD)
  • That entry fee, once paid, will be added to your site credits. Site credits are valid for 6 months, and, whenever you decide to finally order a medal / other products from us, the total of your order will be reduced by the amount of available site credits. So, in short, this does not change the price of ordering the medal
  • Since you have to reach at least one challenge goal to unlock available awards, more likely than not you'd be ordering them after the challenge has ended. We will be providing a more thorough wiki for this shortly, but, right now, just keep in mind that you'd need to order your medal by the 9th of the month, and the turnaround time for us to dispatch that medal to you would be about one month from there


For all our current participants, we will post more details here shortly.



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